Do Not Expect Privacy
You can pay for the sample kit with cash, yet payment for the lab work requires a credit card. The card holder’s name is emblazoned on the account on the website and retained in their online database. How long until yet another web-based database has its security (and more importantly YOURS) compromised?
Identigene says
Hi Darreneuisibio,
We appreciate and value our customer’s trusting us with such life changing results. This is why we protect our customer’s privacy with the utmost care.
Paternity test results are available to those who either pay for the test or are a participant in the test. You can be assured we do not store credit card information in our database (in accordance with widely accepted security practices, we do store names and the last four digits of card numbers for verification purposes). The information retained is simply for the benefit of obtaining results.
Our privacy policy is very strict, only giving results of the case to the participants or payees if able to verify the case password. If you have any more questions or concerns, please call us at 1-888-404-GENE, Monday-Friday 9AM-6PM ET. Thank you for your comment.