It happens. A man can be unaware that a wife or girlfriend has been with someone else. Sometimes a woman may manipulate the story or omit key information that would provide hints to the truth about paternity. Whatever the circumstances, we know it hurts to find out you are not the biological father of a child you love and provide for.
In some cases the father has emotionally and financially supported the child for years. This is one of the most difficult conversations handled by the IDENTIGENE Client Support Team. The silence on the other end of the telephone after telling a person he is not the biological father is painful.
How would you take this?
Our Client Support Team is grateful there are so many men who know that being a dad is more than DNA. It really helps to focus on the child: Forget all the rest and just be thankful for the unconditional love of a child.
We think you’ll be heartened when you watch this video about a real-life IDENTIGENE client’s story.
Follow us on Facebook and Twitter! If you have questions about paternity tests or other DNA testing services, please contact our Client Support Center at 888-404-4363, Mon-Fri from 9 AM to 6 PM Eastern Time. Our friendly, expert representatives are ready and happy to help. Get answers anytime by visiting our Help Center.
Sami B. Abdul-Wahab says
I called last night and got the result NEGATIVE. FOR (CHILD) yASMEEN m. aBDUL-wAHAB CASE#T442851 PASSWORD “mASNOH” i NEED TO PRINT RSULTS HOWEVER IT IS VER FRUSTRATING ON LINE. i AM GETTING NOWHERE. Sami B. Abdul-Wahab. Monrovia, Liberia. PLEASE HELP ME!
KD says
Hello Sami. Can you login for your test results on our website, http://www.dnatesting.com? I will pass along your email address and see if they can look up your account and email you a results statement. Thank you for contacting IDENTIGENE.