We received an email from a customer who purchased an IDENTIGENE DNA Paternity Test Kit from a local Rite Aid. We left off her name to protect her privacy.
Choosing the right DNA test was hard for me. I called all the 1-800 numbers and searched online. Then a friend told me about the Rite Aid test. I did some research and thought that it was right for me. I bought the test and then mailed it in. It took me 10 business days (including mailing time for the samples) and I had my results. I am very pleased with my experience. Not only was it fast and painless but it was cheap in comparison to the $400 the other companies wanted. So thank you IDENTIGENE.”
Michelle says
I sent my kit off on Sept. 2/08 and checked everyday on the website. It was not noted as received until the 12th (I sent it priority post!) It is now the 24th and the results are still not in, and I am getting extremely frustrated. When I called I was told that it could be done by today but there is no way of knowing for sure. The advertised 3-5 business days is very misleading, I would rather have heard that it takes a month then be surprised when it came early.
Kate Styer says
Michelle, I am sorry to hear of the difficulty you are experiencing with your Paternity Test. I would like to research this further for you. If you would like you can call me at 888-404-4363
Gerri says
ditto Kate, dittto!!! Go to bat for us:: misleading information is not how we make an honest living!
Gerri (We’ve talked) (and I just love you – you’re very good at what you do)