FAQs Archive - HomeDNA Paternity

What if a sample envelope gets wet from the swabs?

by HOMEDNA on 04/04/2018

Sometimes some saliva can also get on the swabs along with cheek cells. If a swab seems excessively wet, hold it in the air and wave it for about 60 seconds before placing in the paper sample envelope. If a sample envelope gets wet, let it air-dry on a clean countertop at room temperature before placing it in the mailer. Learn more

Why doesn’t my results report have names?

by HOMEDNA on 02/24/2017

If you do an at-home DNA paternity test, the results report will not include names of participants: only their role in the test and a set of numbers associated with each participant. This is because, for an at-home test, we cannot verify the identities of participants.

If you want your test results to include names, you must pay a little extra to get a legal (chain-of-custody) test. For a legal test, DNA collection and submission to the lab is supervised by an approved DNA collector who verifies the identities of all participants. For more information, please contact us directly at 800-344-9583 (M-F, 8:30 AM – 5:30 PM Eastern Time).

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How do I use the HomeDNA Paternity Test Kit?

by HOMEDNA on 08/27/2014

1. Purchase the kit at participating retailers. 2. Register your paternity test kit online by using our test setup OR fill out the included order form and send it in with your sample envelopes. 3. Fill out the DNA sample envelope information for each participant. Write each participant’s name, date of birth, race description, and (if applicable) their relationship to the other participants on the sample envelope.

How do you collect DNA Samples?

Collect DNA samples by rubbing swabs on the inside of the cheek to gather cells. Cheek swabs are convenient and safe for participants of any age, including infants. Each participant should use three swabs and place them in the corresponding sample envelope provided.

What do I do with the DNA samples once I’ve collected them?

Once each participant’s DNA is collected, send your samples and order form (if you did not use online test setup) to HomeDNA using the prepaid envelope included, your own envelope or an express courier like FedEx for fastest service. Read more about collecting DNA samples here.

How do you collect DNA Samples?

What do I do with the DNA samples once I’ve collected them?

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